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FAQ
Frequently Asked Questions
General Questions
Polaris Intellect is a premier Managed Services Provider (MSP) offering IT support, cybersecurity, cloud management, compliance services, and IT project management. We help businesses streamline their technology and stay secure with cutting-edge solutions.
We work with businesses across various industries, including SMBs, mid-market, and enterprises. Our solutions are designed to fit both cloud-heavy and hybrid IT environments.
We offer proactive IT support, robust cybersecurity, and expert cloud management, ensuring your business remains efficient, secure, and scalable. Our partnerships with Microsoft Office 365, Azure, and Cyber Essentials guarantee best-in-class solutions tailored to your needs.
Cybersecurity & Compliance
Yes, we handle everything from setup to backend administration, ensuring your cloud services are secure, optimized, and running smoothly.
Yes, we provide cloud backup solutions and disaster recovery planning to ensure business continuity in case of data loss or unexpected events.
Yes! We optimize your cloud consumption and software licensing, ensuring you’re only paying for what you need while maximizing efficiency.
IT Support & Services
We provide comprehensive IT support, including helpdesk services, remote troubleshooting, and proactive system monitoring to prevent and resolve IT issues efficiently.
Our support team is available from 8 AM to 5 PM, ensuring quick resolutions during core business hours.
Yes, we handle everything from network and hardware management to cloud services, system updates, and vendor coordination, so you can focus on growing your business.
Getting Started with Polaris Intellect
Simply contact us, and we’ll assess your IT needs, recommend the best solutions, and guide you through the onboarding process.
Yes, we tailor our services to meet your unique business requirements, ensuring you get the right IT support and technology solutions.
You can reach out to us via phone, email, or our online support portal during our business hours (8 AM – 5 PM).